Beauty bloggers and influencers have become insanely famous for their wealth of information, tips, and tutorials. They provide lots of information on different aspects linked to the beauty industry, including:
- Makeup tutorials
- Product reviews,
- Or just a dose of beauty inspiration
In this article, I am highlighting some of the best beauty bloggers. These bloggers are making a huge impact with their innovative makeup looks, engaging personalities, and valuable insights into the beauty industry. They are constantly pushing boundaries. Let’s follow some of the best!
Huda Kattan
Huda Kattan is a popular makeup artist, beauty influencer, and entrepreneur. She is recognized as one of the leading beauty influencers, with a massive following on Instagram, YouTube, and other social media platforms.
Huda started her career as a makeup artist and didn’t take long to gain popularity with her stunning makeup tutorials and creative looks. Her beauty brand, ‘Huda Beauty’, is among the fastest-growing beauty brands in the world. Beauty lovers around the world love her high-quality products and innovative formulas.
Huda has a down-to-earth personality and also shares her entertaining and informative beauty tutorials. Her videos cater to different beauty aspects, such as:
- Makeup techniques and beauty
- Product reviews
- Skincare advice
Huda has more than 50 million followers on Instagram. In 2016, she received the Digital Innovator of the Year award from Women’s Wear in the premium beauty category. Kattan was also named in the top 25 most influential people online by Time.
Alessandra
Alessandra is a New York-based top NYC lifestyle blogger and digital influencer. She launched her brand Lifestyle Echoes in 2020. Since then, it has gained a massive global fan base. Today, Echo is among the top global destinations for aspirational lifestyle content that’s elevated yet accessible.
Alessandra reinvented herself in the lifestyle field multiple times which led to the creation of a lifestyle blog that covers an array of different topics. Echo has become a global sensation for its weekly fashion, food, décor, beauty, travel, parenting, relationships, blogging and other topics on women’s lifestyles.
As of now, the Echo is receiving over 1 million visitors monthly, and almost 50,000 new visitors.
James Charles
James Charles is a multitalented online celebrity. He is a beauty blogger, YouTuber, and makeup artist. First, he gained fame on YouTube and Instagram, like other social media platforms. There, he gained fame through his stunning makeup tutorials and creative looks.
James, a New York native, always had a huge interest in beauty, cosmetics, and the art of self-expression in creative ways. His YouTube journey started in 2015, when he began to post makeup tutorials. His innovative makeup techniques and unique beauty approach quickly gained him a huge following. Since then, he has cemented his place in the beauty industry as one of the most talented and creative makeup artists.
James Charles has over 22 million followers on his YouTube channel and over 22 million followers on Instagram. He’s not only well known for his cosmetic lessons; he also shares:
- Fashion and lifestyle videos
- Activism
Efforts to increase diversity - Acceptance in the beauty business
Caroline Hirons
Caroline Hirons is among the leading skincare and beauty bloggers in the United Kingdom (UK). She is a qualified aesthetician, facialist, and brand consultant who sparks the interest of many in her guide. Her blog and YouTube channel are dedicated to helping both men and women around the globe with all the skincare information they need.
Caroline Hirons shares AM and PM routines, informative brand overviews, and product reviews. She is also well-known in celebrity circles. Caroline often appears on This Morning. She shares valuable tips with the audience on how to up their skincare game. Do you have any skincare queries? You may find everything on Caroline Hirons blog and social media.
Amelia Liana
Amelia Liana is one of the world’s most popular beauty influencers around the globe. She serves a global audience with her self-titled blog and YouTube channel, sharing a range of engaging beauty-related content. Amelia shares her favorite beauty bargains on occasions like Black Friday and festive gift guides. Amelia also shows off her flawless skin. Don’t worry, she doesn’t hold off anything; she shares everything about how she achieves her finished look!
Amelia often shares beauty tips from her top picks from brands such as Kiehl’s. She shares her seasonal beauty essentials. All her efforts to add value to other people’s lives helped her achieve huge success in the industry. Amelia Liana has been working with some of the world’s most well-known brands.
Jodie Melissa
Jodie experimented in her teenage years with a few different ‘beauty blogs.’ Then, she decided to jump into the beauty and cosmetics industry as a beauty blogger. Now, Jodie is among the top beauty bloggers worldwide.
Jodie provides engaging and informative content on both her self-titled blog and Instagram feed.
Her dedication is bringing in a more loyal audience each day, helping her become an online celebrity. Jodie offers:
- Detailed reviews of both beauty products and treatments
- Seasonal makeup picks
She shows off her impressive makeup collection. Her brand is relatable and authentic.
Hannah Gale
Hannah Gale started her journey as a journalist. Now she is among the UK’s most popular lifestyle and beauty bloggers. She has had her own website domain since her university days and decided to create content for herself and her own site as opposed to others. Her venture as a beauty blogger proved to be successful for her.
Apart from posting about lifestyle and the odd post on parenting, Hannah also shares things about beauty like makeup, skincare, and everything else between them. She also shares:
- Her favorite products of the year
- Deets on her current skincare routine
- Filming beauty hauls and writing first impression posts
Hannah’s blog and social media are the perfect sources for a one-stop-shop for all your beauty needs. With cute flat-lays and lifestyle shots, Hannah Gale has a large, loyal following.
Wayne Goss
Wayne Goss is a prominent British makeup artist, beauty influencer, and YouTuber. He’s known as a goss makeup artist, with a career spanning over two decades in the beauty industry. Wayne gained a massive following for his expertise and passion for makeup.
Wayne Goss is popular for how he shows an unwavering commitment to providing straightforward and practical makeup tips and tutorials. His content often features quick and effective tricks that produce stunning results. It made him famous as the “makeup artist for non-makeup artists.”
Beyond his approachable tutorials, Wayne is widely revered for his product recommendations and honest reviews. He earned the trust of the audience through transparency and refused to promote products he did not genuinely believe in. Wayne’s dedication to educating and empowering his viewers helped him gain fame globally among beauty enthusiasts and makeup artists alike. His engaging and personable style makes following his content appealing.
Gemma Louise
I’m sure many of you have already heard of this name in the beauty and cosmetics industry. Gemma Louise has been providing beauty tips for quite some time now.
Gemma is recognized for her work as a beauty blogger and photographer. She has gone from strength to strength while also building an incredibly supportive community at the same time. She shares content on lifestyle and parenting. Gemma shares everything from Christmas gift guides to seasonal makeup looks and skincare routines that helped her become a popular beauty guru.
Desi Perkins
Desi Perkins is another multitalented celebrity on our list of the best beauty bloggers. She is a beauty blogger, makeup artist, beauty influencer, and YouTuber. She has gained a massive following through her eye-catching beauty lessons. Desi started her journey on YouTube, creating unique and imaginative tutorials that helped her gain instant popularity.
Desi Perkins has over 3.2 million subscribers on YouTube and over 4 million followers on Instagram. She continues to share diverse content on different topics, including:
- Makeup tutorials
- Product reviews
- And other beauty-related content
Desi has been collaborating with some big names in the beauty industry, like:
- Dior
Lancôme - Tarte Cosmetics
In addition to beauty and cosmetics content, she’s also famous for fashion and lifestyle posts, as well as her travel vlogs. She is consistently working, which makes her stand out among the influential people in the beauty industry. Desi Perkins is a person to follow if you want to learn how to apply makeup, get helpful advice, and much more.
Dulce Candy
Dulce Candy is the last but not the least beauty industry figure that you should follow. She is a makeup artist, beauty blogger, and YouTuber. Dulce creates visually appealing and helpful makeup tutorials and other content related to the beauty and cosmetics industry.
She is a Mexican native girl who grew up in the US. Her beauty industry journey started on YouTube. Her fresh and original take on cosmetics and fashion gained a massive following. Candy has over 1 million followers on Instagram. She shares:
- Makeup tutorials
- Product reviews
- And other beauty-related content.
Her fashion and lifestyle posts are also popular among the beauty and cosmetics fan base. Dulce Candy is a name that you should consider following, whether you’re looking for makeup tutorials, lifestyle tips, or just some fun and inspiring content.
Final Thoughts
Beauty and cosmetics are ever-evolving industries. Every year adds lots of new products worldwide, billions in revenue, and lots of new online faces that inspire more people to choose the beauty industry.
Our list of the 10 best beauty bloggers is a testament to the fact that the beauty industry is open to new faces all the time who can help it grow. These top beauty bloggers are inspiration for many around the world who have a strong interest in beauty products. You can follow them to learn valuable tips and tricks and stay informed on the latest beauty products and trends.
Are you ready to go on a skincare venture? Follow these global faces to enhance your beauty routine!
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Top 10 Customer Support Outsourcing Companies in 2023 |
Helpware
Outsourcing customer support is a great way to provide affordable but
reliable service to your clients. Whether for voice or non-voice
applications, there are plenty of excellent customer support…
Written by Dana Mahoney
Sunday, Jan 22
Table of Contents
Outsourcing customer support is a great way to provide affordable but reliable service to your clients.
Whether for voice or non-voice applications, there
are plenty of excellent customer support outsourcing companies that fit every requirement.
But then again, why even think about outsourcing? Isn’t local talent good enough to provide the service
needed by a company’s customers? Plus, wouldn’t it be a disservice to customers if a company farms out
its frontline operations to contractors?
What Is Customer Support Outsourcing?
By now, the best customer service companies should know the value of customer
support and why it’s an essential cog in an organization. Like
sales and marketing, customer service should already be in play during a company’s first day, as they are the group that comes into direct contact with clients.
The main goal of customer support is to keep customers happy by attending to their needs and responding
to their questions. However, it’s also a way to instill loyalty and
generate additional sales. To do so, an outsourcing company must have its support team available whenever the customer
needs it. Outsourcing customer support allows companies to maintain an around-the-clock service team managed by industry veterans and experts.
Advantages of Customer Support Outsourcing
Admittedly, not all company startups have
leaders who are experts in every facet of their operations.
Given their many responsibilities, many startup founders accept that they can’t
do everything themselves. Non-core competencies such as customer service can benefit from outsourcing.
Turning the service over to competent experts lets companies benefit from a bigger source of talent from all over the world.
At the same time, companies that outsource customer support enjoy reduced payroll without sacrificing service quality.
Other benefits of outsourcing include:
More Opportunities to Grow the Business
By assigning customer support to expert outsourcing service providers, leaders
can instead turn to scaling the business. Overseeing the day-to-day operations
can already take much of management’s time, and customer support is equally demanding.
To help executives focus on the big picture, they’ll need to partner
with the best service companies that know what they’re doing.
Enhance Customer Experience
Given the opportunity to communicate and interact with customer service, many customers will express their satisfaction in getting their
voices heard. If customer service companies and their team address customers’
issues in a satisfactory way, they’re more than likely to remain customers.
A pleasant customer experience will almost always lead to longer retention and a significantly
higher customer lifetime value (CLV). This isn’t to say a stellar customer experience is only
possible through outsourcing. Rather, the chances of improving customer satisfaction come with
a continuous and consistent level of service. Providing a highly specialized, dedicated team of professionals
from day one is a great way to achieve this
quickly.
Top 10 Customer Support Outsourcing Companies
We’ve narrowed down the list of companies with great customer service to the
top 10 most prominent ones in 2022. We’ll also provide a brief description and
highlight the main strong points of each outsourcing company.
1. Helpware
Helpware started in 2015 with the initial goal of providing support to
startup companies. Over the years, the company has grown big and is confident enough to provide both enterprise and small business
customer service outsourcing solutions.
Providing back office, technical, and customer support, Helpware specializes in assisting companies in various support areas.
This includes Omnichannel Customer Support, Technical & IT Support,
Content Moderation, CX Consulting Services, Back Office Support, Data
Labeling, Digital Marketing Solutions, and Cyber Security.
The company provides only dedicated agents, in-house training, and equipment to
help its clients boost their productivity from day one. Now it’s one of the top customer service companies in the US
and European markets with numerous awards and positive reviews from satisfied clients on Clutch and other reputable platforms.
Helpware’s people-focused culture seems very attractive to businesses sharing the same philosophy.
Pros:
Shows outstanding flexibility when providing
for clients’ specific needs. This means its support can scale
along with your company’s growth.
Offers turn-key solutions, so you don’t have to
look for either option separately.
Helpware’s focused on developing its people and their skills and
it pays off handsomely, especially in customer support outsourcing
contracts. Some global brands are happy to have their customer support
outsourced to Helpware.
2. Sykes
U.S.-based Sykes is one of the pioneers of the BPO industry.
Established in 1995, the company trailblazed its way to the top and was one of the first BPOs to open multiple
locations. In 2021, the Sitel Group acquired Sykes to widen its reach and increase its capacity.
Sykes is one of the top 10 service companies and leading service providers of demand generation and customer engagement services, with clients included in the top 2000 companies worldwide.
At the core of Sykes’ business are its staple services: outsourcing,
customer experience, service to sales, digital transformation, and brand extension.
Pros:
Sykes maintains a pool of service agents from its clients’ home countries.
The company is well-versed in matters concerning data privacy.
Specifically, Sykes follows various privacy guidelines, including HIPAA compliance and Payment Card Industry (PCI) data security certification.
3. Ascensos
Founded in 2013 in the UK, Ascensos is one of
those outsourced customer service companies that wanted to change the customer experience by applying a personal touch to
customer care. The company is now Europe’s number-one customer support outsourcing company, providing
bespoke customer experience solutions to clients around the
world. In addition, its contact center operation locations include the UK,
Romania, Turkey, and South Africa.
Pros:
Ascensos is more nearshore than an offshore support center, so location and time zone
differences aren’t as pronounced as operations in Asia and South America.
Companies that outsource customer service to Ascensos value the fact that it supports diversity and inclusivity among staff while focusing on promoting happiness
as a key asset among its workforce.
Although there aren’t any published pricing rates, instead, Ascensos will
individually respond to requests for quotes, the prices of this outsourcing customer service
company are more than affordable.
4. Teleperformance
With more than 40 years of experience in the BPO industry, Teleperformance is
an established leader in solution design, business optimization strategies, and front-office customer support.
It also offers back-office services such as finance and accounting,
collections, and technical support.
Pros:
Teleperformance is a truly global service provider.
It operates in 80 countries and employs more than 330,000 agents speaking over 265 languages and deservedly belongs to a
league of good customer service companies. You won’t find it difficult to get support in the language and location you require.
Clients also appreciate the company’s expertise in providing omnichannel solutions.
5. VXI
VXI Global Solutions is one of those outsourcing agencies that offer customer care and customer experience (CX) solutions to some of
today’s major global brands. In addition, the company
offers contact center and BPO services, omnichannel and multilingual support, software development, CX innovation, quality assurance
(QA), and infrastructure outsourcing. VXI employs more than 35,000 workers in 43 countries throughout
North America, Asia, Europe, and the Caribbean.
The company also prides itself on its ability to help clients resolve major CX and employee
experience (EX) pain points and take their customer service systems to the next level.
Like any modern BPO, VXI employs omnichannel support services to enhance communication coverage
for clients. Also, VXI provides additional analytics and insights generation services so clients can learn as they go.
Pros:
High CX expertise leads to enhanced customer and employee experience.
VXI displays an uncanny ability to scale up or down to fit
its client’s capabilities.
6. InfluX
In its quest to build the world’s first remote-only CX team, InfluX managed to
recruit employees from more than 120 cities worldwide.
This strategy also lets them provide 24-hour customer support outsourcing solutions within the
client’s time zone. In addition, InfluX creates specialized customer experiences
that reflect the client’s vision, voice, and values.
Pros:
Less dependence on automation and more on human interaction make for a better customer experience.
Having employees in every time zone solves the common offshore
problem of mismatched time schedules between clients and outsourcing
companies.
Pay-as-go pricing may be attractive to some clients who prefer
flexible packages.
7. Skycom
Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services.
The company employs native English contact center agents with experience in multiple industries.
Skycom also offers a full range of services, including business process outsourcing, telemarketing and sales, customer support, and healthcare.
With more than 15 years of experience, Skycom also employs over 2,000
workers assigned to 35 clients in five countries.
Pros:
Nearshore operations mean fewer problems dealing with time zone and
distance differences.
Skycom covers a wide range of industries, including healthcare, travel, utilities, IT, finance, retail, and telecommunications.
8. Integra
Integra’s differentiator is its focus on training
its workforce in customer psychology. This means company-provided support agents are more sensitive
in detecting changes in the customer’s voice or tone.
As a result, they can respond to these changes to defuse any tension and lead
the customer into a more positive mindset. Starting with four employees in 2004, Integra currently employs
more than 1,400 workers stationed across four countries.
It handles customer service duties over the phone,
email, live chat, or social media.
Pros:
Integra offers some of the most cost-effective solutions
in the industry.
Sales psychology is also an incredible asset
to have if you work in a customer support outsourcing company.
9. Telus
Telus International is one of the world’s leading digital CX innovators.
In particular, it designs and produces next-generation digital solutions for brands
all over the world. This is one of the Canadian top IT outsourcing companies that provide
IT services and multilingual customer service to industries such
as technology, media, communications, eCommerce, financial technology,
travel, hospitality, automotive, healthcare, and games.
Pros:
Telus International is a premium multilingual contact
center. It is one of those IT support outsourcing companies that offer top-tier customer support services in various countries and more than 50 languages.
Telus is famous among IT services outsourcing companies for organizing an annual charitable initiative called “Telus Days of Giving.” In particular, the company taps 225,000 volunteers from its offices to complete various service projects across its many host countries.
10. Arise
Arise is a 25-year-old United States-based company that specializes in providing support
outsourcing services across the USA. It employs more than 60,
000 remote agents in the U.S., Canada, and the United Kingdom.
Unlike a traditional BPO, Arise utilizes a network of service partners to provide the
needed customer service experiences. In addition, the Arise
Platform helps companies lower expenses. As a result,
Arise clients report an average 25% reduction in contact center service total costs, which is why clients want to outsource customer service
small business really needs.
Pros:
Arise deploys a tiered security approach in its communications with clients.
This ensures they preserve the confidentiality of documents or files sent over.
It also means Arise conforms to widely accepted data privacy regulations such as HIPAA, CCPA, and others.
Arise also focuses its employment on local talent, hiring
residents of the U.S., UK, and Canada. This means stable
employment for the company and an easier method of hiring or replacing staff members.
Choose the Best Outsourcing Companies That Fit Your Needs
Deciding which outsourcing providers to contact for your customer support
outsourcing needs? Perform the necessary research before settling on your choice.
For instance, some customer service outsource companies on our list might command a pricing structure higher than what your budget holds.
In addition, consider your company’s specific requirements and areas for
improvement. Do you need a customer support team focused on CX?
Or, do you prefer having sales psychology-trained outbound callers who can close deals?
Finally, does the appeal of higher-cost nearshoring resonate better than offshore talents a few
time zones away?
No one-size-fits-all solution exists when it comes to customer support
outsourcing. However, if you want a highly flexible and
secure customer service solution that utilizes modern technology throughout
the various stages, try the best companies for customer service.
These largest outsourcing companies not only supply the
best talent, but also the best equipment and training to prepare them.
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